AWARD CATEGORIES

Entries for the awards may be submitted by hotels, municipalities, regional authorities, local government bodies, airports, ports, airlines and ferry companies, tour operators, travel agencies, car rental companies, event organizers, restaurants, and/or other companies and organizations of the travel, tourism, culture and/or advertising industry.

CATEGORY 1:

STRATEGY & INNOVATION

1.1 Strategic Investment/Cooperation/Development/Modernization of Infrastructure

1.2 Initiatives to extend the tourist season/Enrichment of the tourist product/offering/Accessibility Enhancement

1.3 Actions to Approach Special Audiences / Nationalities – New!

1.4 Technology enhanced concept, product, service, experience

1.5 Hotel development, management & consulting

1.6 Timeless presence

CATEGORY 2:

HOTELS & RESORTS

2.1 Boutique hotel/resort

2.2 Luxury hotel/resort

2.3 All-inclusive hotel/resort

2.4 City and/or Business hotel

2.5 Beach hotel/resort

2.6 Mountain hotel/resort

2.7 Spa hotel/resort

2.8 Hotel apartments

2.9 Traditional Guesthouse

2.10 Eco-friendly hotel/resort

2.11 Glamping

2.12 Adults only hotel/resort

2.13 Best new entrant

2.14 Renovation/Restoration of resort

CATEGORY 3:

GUEST EXPERIENCE (NEW)

3.1 Guest Service Excellence

3.2 Culinary Experience/Excellence or innovation in F&B / Promoting local cuisine and ingredients

3.3 Personalized & tailor-made experiences

3.4 VIP Experience

3.5 Pet-friendly Environment

CATEGORY 4:

TRAVEL OFFERING

4.1 Cultural Travel

4.2 Sports Events / Adventure, Golf Tourism

4.3 Religious / Faith tourism

4.4 Sea: Yachting, Sailing, Diving – New!

4.5 Rural/Mountain tourism, ecotourism, wine tourism & agro tourism

4.6 Gastronomy tourism / festivals, events, tours, lessons, etc.

4.7 Meetings, incentives, conferencing, exhibitions (MICE)

4.8 Wedding tourism

4.9 Health & wellness tourism

4.10 LGBT Travel

CATEGORY 5:

DESTINATIONS – TOURIST ATTRACTIONS

5.1 Museums/Historical sites/Cultural Sites, Events, Routes

5.2 Tours/City Tours/Walking Tours/Day Cruises/Yachting

5.3 Theme Parks/Festivals/Exhibitions

5.4 Culinary or wine experiences / Events, Routes

5.5 Beach Bar/Beach events/Sports & Adventure

5.6 Event organization / Media trips / Special Events / Major tourism events

5.7 Other

CATEGORY 6:

BRANDING & COMMUNICATION

NEW!

6.1 Website and/or other digital assets

6.2 Digital multichannel campaign

6.3 Social Media Presence: Content quality & originality, storytelling, influencer marketing etc.

6.4 City branding campaigns

6.5 Other

CATEGORY 7:

ESG / SUSTAINABILITY / CSR

7.1 Environmental, Social and Governance (ESG) Strategy

7.2 Sustainable energy and water management/Renewable Energy Sources/Recycling/Waste management/Environmental footprint

7.3 Initiatives to protect the environment/Raising awareness

7.4 Infrastructure management – Hygiene standards, Safety, Fire Safety, Health and Safety

7.5 Supporting local communities/CSR activities

7.6 Educational programs, training and specialization / Linking education & employment

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